Return policy

You have the right to return your order up to 14 days after receipt without giving a reason.

Click here to go to the return portal go to.

Return costs
Netherlands: €4.95
Europe & United Kingdom: €9.95
Outside EU & UK: €14.95

Returned products will be refunded upon receipt to the account used to place the order.If you use your right of withdrawal, the product must be returned unworn and undamaged in its original packaging. It is the customer's responsibility that the package is received in good order (including missing packages) and that, if necessary, the customer can prove the return with a shipping receipt. If the order is returned in its entirety the shipping costs will be refunded, if only a part is returned the shipping costs remain at the customer's own expense.

Please note!
Returns that are not registered through the return portal will not be processed. Also, products that are not returned in their original packaging will only be accepted if the product is still in good condition. Rings that are returned where the product tag has been removed can no longer be processed.

Would you like to exchange your order for an item of the same price? Write this and we will make sure the new earrings will come your way! Are the earrings of a different amount? Then you must order the earrings again and the amount for the other earrings will be returned to you.


For returns, the amount due will be refunded within 14 days after notification of your return, provided that the product has already been received in good order. Eline Rosina reserves the right to refuse returned products if they have been worn or not returned within the prescribed period.

If you want to return a product paid for with a gift card, you will receive a gift card credit in return. It is not possible to exchange a gift card or products paid for with a gift card for cash.