• SIGN UP

    Sign up for our loyalty program and start earning credits

  • EARN CREDITS

    Get credits by placing orders and many other ways

  • CASH CREDITS

    Apply your credits at checkout for discount — 1 credit = €1

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  • Create an account

    2.5 credits

  • Place orders

    5% cashback

  • Refer a friend

    5 credits

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loyalty levels

Loyalty Levels Pearl Silver Gold
Minimal spend €80,00 €300,00 €600,00
Cashback 5% on every order 5% on every order 5% on every order
Free Shipping
Early Access
Double credits weekend

FAQ

How do i join?

In order to earn credits you must be signed up for our loyalty program. This also applies to customers who already have an account on elinerosina.com. Just go to this page and leave your email address at ‘Join Now’.

When will I receive my credits?

New credits will appear in your account 30 days after purchase. You will also receive an email with your new credit balance.

What are the credit values?

1 credit = €1,-

How do i redeem credits?

You will receive a unique code with which you can redeem your credits. You can do this by entering the code you received in your e-mail during the checkout process or by using the 'use store credits' button.

Do my credits expire?

Yes, your credits will expire if they have not been redeemed through your account after 12 months.

I have a question about the loyalty program, how do I contact support?

For all questions regarding the loyalty program, please contact customerservice@elinerosina.com.

Can the credits be combined with other discounts?

Yes, it is possible to combine your credits with other discounts.